What We Collect and Why We Collect It
When you open an account with us, we collect the information needed to verify your identity, process your payments, and keep your account secure. This includes your name, contact details, and the payment method you use — whether that is bKash, Nagad, or Rocket. We collect
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transaction records to process deposits and withdrawals accurately and to meet our obligations under applicable law. We also gather device and session data — browser type, IP address, login timestamps — to detect unusual activity and protect your account from unauthorised access. We do not sell
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your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. We retain your account data for as long as your account remains active and for a period after closure
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as required by applicable regulations. You can request a copy of the data we hold on you or ask us to correct inaccurate records by contacting our support team. Whether this policy applies to you depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.